Brussels
Onboarding of 2 network support profiles, levels 1 and 2.
Complementary expertise
Consultants and dedicated teams in IT management & support
This expertise complements the firm’s three specialisms, Cloud & DevOps first and foremost. It meets two distinct needs: IT managers and infrastructure leads to structure an IT department, and IT support (help desk, workstations, network) and operations teams to be built or strengthened over the long term.
Profiles covered
IT management
IT ManagerHead of infrastructureInterim CIO
Support & operations
L1/L2/L3 support technicianHelp desk technicianIT operations technicianIT asset manager
Environments and tools
ITSM (ServiceNow, GLPI)Active DirectoryWindows / LinuxNetworks & telephony
Two engagement models: consultant placement, with first profiles presented within 5 working days, and the dedicated team, operational within three weeks from the centres of excellence.
Discuss your needs in IT management & support
An account manager arranges an initial scoping meeting, then proposes the appropriate engagement model.