Operations support

Consultants and dedicated teams in operations support

Neoshore applies the same engagement models to companies’ operational functions as to its IT specialisms: consultant placement and the dedicated team from its centres of excellence. Profiles in the centres work in French and English.

Roles covered

The functions covered

  • Finance & accounting

    Antananarivo

    Bookkeeping, reconciliations, preparation of closings and reporting.

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  • Marketing & sales

    Antananarivo

    Digital marketing, prospecting and sales administration.

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  • HR & executive assistance

    Antananarivo

    Personnel administration, executive assistance and coordination.

  • Customer service

    Antananarivo

    Handling customer requests, in French and English.

The firm also works in business analysis.

Engagements

Topics covered in operations support

Bookkeeping and closings

Data entry and reconciliations, accounts payable and receivable, preparation of month-end and year-end closings.

Sales administration and order tracking

Order entry and tracking, invoicing, liaison with customers and sales teams.

Executive assistance and coordination

Diary and travel management, preparation of meetings and minutes, administrative coordination across departments.

Personnel administration

Keeping personnel files, tracking contracts and absences, preparing payroll inputs.

Two engagement models: consultant placement, on site or hybrid, and the dedicated team, operational within two to three weeks from the centres of excellence.

References

Client cases

Discuss your needs in operations support

An account manager arranges an initial scoping meeting, then proposes the appropriate engagement model.