Operations support
Consultants and dedicated teams in operations support
Neoshore applies the same engagement models to companies’ operational functions as to its IT specialisms: consultant placement and the dedicated team from its centres of excellence. Profiles in the centres work in French and English.
Roles covered
The functions covered

Finance & accounting
Antananarivo
Bookkeeping, reconciliations, preparation of closings and reporting.
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Marketing & sales
Antananarivo
Digital marketing, prospecting and sales administration.
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HR & executive assistance
Antananarivo
Personnel administration, executive assistance and coordination.

Customer service
Antananarivo
Handling customer requests, in French and English.
The firm also works in business analysis.
Engagements
Topics covered in operations support
Bookkeeping and closings
Data entry and reconciliations, accounts payable and receivable, preparation of month-end and year-end closings.
Sales administration and order tracking
Order entry and tracking, invoicing, liaison with customers and sales teams.
Executive assistance and coordination
Diary and travel management, preparation of meetings and minutes, administrative coordination across departments.
Personnel administration
Keeping personnel files, tracking contracts and absences, preparing payroll inputs.
Two engagement models: consultant placement, on site or hybrid, and the dedicated team, operational within two to three weeks from the centres of excellence.
References
Client cases
Discuss your needs in operations support
An account manager arranges an initial scoping meeting, then proposes the appropriate engagement model.
